We’d love to hear from you! We aim to answer all emails from Monday – Friday, 9-6pm.

Use the form below or email us directly at Nichole@nmjhandmadecreations.com

Contact form

FAQs

When will my order Ship?

We aim to ship all orders within 1 week of your purchase!

What is your Exchange/Refund Policy?

Due to the nature of our handmade, personal care products, we are unable to offer exchanges or returns. We take great care in crafting each item to ensure the highest quality and customer satisfaction. If you experience any issues with your order, please reach out to us, and we will do our best to assist you.

How long does shipping take?

According to USPS.com, the delivery standard for First-Class Mail® and Priority Mail® (our most-used options) is 2-6 business days. However, this is NOT a guaranteed timeframe. Please wait 8 or more business days from the ship date of your order before contacting USPS regarding late delivery.